WATCH: Morgen Wellman-Brown Discusses Her Clinic’s Secret to Success

May 6, 2021

Morgen Wellman-Brown is a Level 4 Aesthetic Therapist, a College Lecturer, and Clinic Manager at Bellissima Exclusive in Yorkshire. She recently spoke to us about how her clinic revolutionised their service offering by moving to the Smart Diode. 

Our Co-Founder Josh recently caught up with the industry talent that is Morgen Wellman-Brown to discuss all things laser hair removal. She is no stranger to the beauty industry: her family has run Bellissima Exclusive for over 30 years, and she is a Level 4 Aesthetic Therapist as well as a College Lecturer and (as of recently) one of our Smart Clinical Training Team. 

Her passion for results-driven machines has made her family’s clinic a booming success since it was founded in 1992. Their treatment menu began with a general offering of beauty services but has now grown with the industry, as they have continually explored new technologies and moved to the more clinical side of treatments with clinical facials, aesthetic treatments and body treatments. 

For 23 years this year they have been offering laser hair removal, but for many years they were implementing a more traditional IPL system. As their market began to significantly reduce, they started researching and saw that there had been a dramatic change in the market, with greater demand for quicker, pain-free treatments delivered by new technology. So they decided to move with the market, as Morgen says in the interview; “We felt that we needed to make that conversion, to help convert more of our existing clients to something better and more effective. We couldn’t do that with the machine we had, so we had to look elsewhere.”

And so they did. Last year they purchased our Smart Diode Laser and have never looked back. In the interview, Morgen explores the science and the technology behind laser hair removal with Josh, as well as diving into the features of the Smart Diode in practice. 

Watch the full interview below to hear Josh and Morgen discuss all things laser hair removal, the Smart Diode, and the beauty industry.

 

Please feel free to book a cal l with us to discuss the Smart Diode further. We also have a handy revenue calculator on our Smart Diode page , which can help you work out how much you could earn by introducing one to your salon. 

By Dee Malan March 3, 2026
Skin Regeneration: The Cornerstone of Modern Beauty Over the last decade, the beauty industry has undergone a significant transformation. Once dominated by invasive procedures and surface-level solutions, today’s market is increasingly focused on skin regeneration — helping the skin repair, renew, and rebuild itself naturally. The science of skin renewal has existed for many years, but it is only in the last 10–15 years that these ideas have become part of everyday professional beauty treatments. Advances such as microneedling, LED light therapy, skin boosters and collagen-stimulating treatments have moved from specialist use into mainstream salon environments. What was once seen as advanced or medical is now part of modern beauty — focused on healthier skin, not just younger-looking skin. The Beauty Industry’s Evolution Fifteen years ago, beauty was largely defined by topical skincare, cosmetic coverage, and stronger anti-ageing treatments. Today, the industry sits at the crossroads of science, wellness, and technology. In 2025, the global skin rejuvenation market was valued at approximately USD 2.17 billion and is expected to exceed USD 5.2 billion by 2035, driven by growing demand for non-invasive, skin-renewing treatments. Alongside this, the non-invasive aesthetics market — including lasers, skin tightening, injectables, and advanced facial treatments — was valued at around USD 22.7 billion in 2025 and is forecast to grow beyond USD 43 billion by 2035. These figures highlight a clear shift: consumers are moving away from surgery and harsh procedures and toward treatments that work with the skin’s natural processes and require little to no downtime. Skin regeneration has become a foundation of modern beauty rather than a niche concept. Why Skin Regeneration Matters Now Several key forces are shaping today’s focus on skin regeneration: 1. Advances in Technology Today’s devices and products can safely encourage collagen production, improve skin renewal, and support healing without invasive procedures. LED therapy, gentle controlled treatments and bioactive ingredients have made regeneration more accessible, comfortable, and practical for salon use. 2. The Rise of Preventative Beauty Clients are starting treatments earlier — not to dramatically change their appearance, but to maintain and protect their skin over time. This shift toward prevention has made regenerative treatments more appealing than corrective ones. 3. Wellness and Skin Health Culture Beauty is now closely linked to overall wellbeing. Skin is seen as something to be supported and strengthened, not forced into change. Healthy skin is the new beauty goal. 4. Social Media and Visibility High-definition cameras, video calls and social media have increased awareness of skin texture, tone and quality. Clients want treatments that improve their skin naturally — without looking like they’ve “had work done.” From Quick Fixes to Smart Fixes Today’s beauty consumer is informed, busy and result-focused. They are asking: How soon can I get back to work? Will this hurt? When will I see results? Is this good for my skin long-term? This reflects a wider cultural shift toward instant results combined with comfort and convenience. People want effective treatments, but they also want them to fit into real life. Salons are seeing growing demand for treatments that improve the skin gradually and naturally, rather than aggressive changes. The trend is moving toward enhancing what you already have, instead of trying to completely alter it. What This Means for Salons For salon owners, this evolution creates both opportunity and responsibility. Clients are more knowledgeable and more selective than ever. They expect their beauty professional to understand: What a treatment does Why it is being recommended What results they can realistically expect How it supports long-term skin health Partnering with a supplier who understands today’s consumer — and who can provide regenerative solutions that are safe, comfortable, and proven — is key. Not just products and devices, but education, training and guidance. The Smart Group Difference At The Smart Group, one of our core beliefs is simple: we are consumer-led, not manufacturer-driven. We don’t follow trends just because they are new. We listen to what clients are asking for and then bring forward products, technologies and training that meet those needs responsibly. We believe: Skin regeneration should support long-term skin health, not just short-term results Treatments should be effective and comfortable Education and outcomes matter just as much as innovation This people-first mindset reflects the very changes shaping the beauty industry today. Looking Forward Skin regeneration is not a passing trend — it is the future of beauty. As technology and skin science continue to evolve, the salons that succeed will be those that focus on evidence-based, low-downtime, high-impact treatments. For salon owners, the question is no longer whether skin regeneration will shape the next decade of beauty — but how ready you are to be part of that future.
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